Learn about your business in ways you never imagined.
Call Scoring
Quickly and easily evaluate your employee’s phone skills.
Call Recording
We allow you to train by teaching, showing and doing it with your employees. The feedback is immediate and effective.
Tag Your Calls
Organize your calls in a manner just right for you. Analyzing your individual employee effectiveness on the phone has never been easier.
Call Tracking
Measure how well your marketing campaigns are doing throughout each day.
Have More Than One Business?
No problem. Manage all of your stores from the same account using our easy sign in process.
Informer Alerts and Reporting
Receive instant alerts when re-training is needed. Our reporting platform allows you to put a long term strategy in place that will increase sales.
How It Works
Enhance your customer service and marketing strategy with two Call Informer tools.
Call Informer's easy sign up will have your business up and running in 90 seconds with five simple steps.
Step One: Request a Number.
We assign a phone number with your area code and redirect your existing number.
Step Two: Add employees
Quickly and easily enter employees who answer calls.
Step Three: Establish Scoring Parameters
Set up tagging and decide how calls will be scored based on customer service standards.
Step Four: Attach the Number to Ad Campaigns and Set Call Forwarding Schedule
Begin to capture calls and collect information about how they are being handled.
Step Five: Train Employees with Call Recordings
Establish standards, train, and retrain employees with actual call performance. Create reports and score employees.
Watch Your Revenue Grow!
Request a Demo.
Our team would love to show you how Call Informer can help your business today.
Let us score the calls
Want professional call scoring? Don’t have time to do it yourself? We will monitor your calls, score them and alert you when you have an employee who needs retraining. Contact us with questions or sign up below