Do you wonder what actually happens when your business phones ring?


Gain the confidence that your employees are exceptional on the phone.

Do your business' calls sound like this one? If so, you are leaving money on the table with every phone call.

{{call.audio.currentTime | secondsToDateTime | date:'mm:ss'}} {{call.audio.duration | secondsToDateTime | date:'mm:ss'}}
{{ currentTime | date:'mm:ss' }} {{ timeLeft | date:'mm:ss' }}

Features


Learn about your business in ways you never imagined.


Call Scoring

Quickly and easily evaluate your employee’s phone skills.

Call Recording

We allow you to train by teaching, showing and doing it with your employees. The feedback is immediate and effective.

Tag Your Calls

Organize your calls in a manner just right for you. Analyzing your individual employee effectiveness on the phone has never been easier.

Call Tracking

Measure how well your marketing campaigns are doing throughout each day.

Have More Than One Business?

No problem. Manage all of your stores from the same account using our easy sign in process.

Informer Alerts and Reporting

Receive instant alerts when re-training is needed. Our reporting platform allows you to put a long term strategy in place that will increase sales.

How It Works


Enhance your customer service and marketing strategy with two Call Informer tools.

Call Informer's easy sign up will have your business up and running in 90 seconds with five simple steps.


Step One: Request a Number.

We assign a phone number with your area code and redirect your existing number.

Step Two: Add employees

Quickly and easily enter employees who answer calls.

Step Three: Establish Scoring Parameters

Set up tagging and decide how calls will be scored based on customer service standards.
Call informer green report

Step Four: Attach the Number to Ad Campaigns and Set Call Forwarding Schedule

Begin to capture calls and collect information about how they are being handled.

Step Five: Train Employees with Call Recordings

Establish standards, train, and retrain employees with actual call performance. Create reports and score employees.
Call informer call recording

Watch Your Revenue Grow!

Request a Demo.

Our team would love to show you how Call Informer can help your business today.

Let us score the calls

Want professional call scoring? Don’t have time to do it yourself? We will monitor your calls, score them and alert you when you have an employee who needs retraining. Contact us with questions or sign up below

Pricing


Local Number Plans

Toll Free Number Plans

First Organization Setup

$22.00 /month

1 Number
50 Minutes Per Month
Additional Minutes 4.9 Cents
Call Scoring
Call Tagging
Call Recordings
Ad Campaign Tracking
Reporting
First Organization Setup

$219.00 /year

1 Number
50 Minutes Per Month
Additional Minutes 4.9 Cents
Call Scoring
Call Tagging
Call Recordings
Ad Campaign Tracking
Reporting
First Organization Setup

$38.00 /month

1 Number
50 Minutes Per Month
Additional Minutes 4.9 Cents
Call Scoring
Call Tagging
Call Recordings
Ad Campaign Tracking
Reporting
First Organization Setup

$249.00 /year

1 Number
50 Minutes Per Month
Additional Minutes 4.9 Cents
Call Scoring
Call Tagging
Call Recordings
Ad Campaign Tracking
Reporting
Save with an Annual Plan
Annually
Monthly
Need Toll Free numbers instead? Click Here. Click Here to go to local number options.

Helping people every day with useful products that enrich their businesses and lives